Coach Ace
Director of Athlete Services · Official AI Coach of TOE
Coach Ace is the friendly face of Track Over Everything — available on every page, around the clock, to help you find your way around the site, answer real policy questions, and point you to a real human when he can't help. He's built to be honest first: if something isn't live on TOE yet, he'll tell you plainly instead of guessing.
Two stages, one honest coach.
Coach Ace answers in two layers — a fast, free local layer for the questions we already know how to answer well, and a cost-capped AI layer behind it for everything else. Neither layer ever invents data that doesn't exist on TOE yet.
Instant site & policy answers
A local, zero-cost matcher recognizes common questions — signing up, logging in, two-factor authentication, organizations, households, pricing, privacy, accessibility — and replies immediately with a real link into the site. No network call, no waiting, no cost.
Live todayCost-capped AI fallback
When a question doesn't match the local library, Coach Ace falls through to a real AI-generated reply, calling out to an LLM server-side. Every call is checked against a hard, code-enforced daily and monthly dollar ceiling first, and is rate-limited per visitor — so this stays predictable to run, never a runaway bill.
Live todayGraceful, honest limits
If the daily budget is reached, the AI can't be reached, or a question touches something TOE genuinely doesn't have yet (live meets, rosters, results, or an official rules citation), Coach Ace says so directly and points you to our contact form — never a guess dressed up as fact.
Live today
What Coach Ace can help with
- Creating an account, logging in, resetting a password, and turning on two-factor authentication
- Understanding organizations, leagues, and clubs, and how membership requests work
- Setting up a household, adding an athlete profile, and inviting an athlete to their own login
- Finding TOE's Privacy Policy, Terms of Use, Accessibility Statement, and Data & Youth Privacy page
- Understanding what TOE is (and isn't) — an organization & communication platform, not a timing system
- Explaining how an athlete's age division (AAU, USATF, or SJTFA) is calculated from their date of birth
- General track & field knowledge — training tips, event basics, and coach-style advice — plus everyday questions, just like a general-purpose AI assistant
- Getting you to a real human via the contact form when he can't help further
What Coach Ace can't do yet
- Look up live meet schedules, heats, check-ins, results, or records — TOE hasn't onboarded any organizations yet, so none of that data exists to answer from
- Give a verified, database-backed citation for an official rule beyond age divisions (false starts, DQs, event specifications, or any other USATF/AAU/SJTFA rule) — he'll answer from general knowledge with an honest "not a verified citation" caveat instead
- Show a roster, entry list, or personal-best history — no live platform data exists yet
- Act as the authority on a meet dispute — that always rests with the meet referee, games committee, or governing body
Say hello any time.
Coach Ace is available from the launcher in the corner of every page on this site — no account required.